Eyemark

2023

An AI experience for file management and documentation

mY Role and summary

As a key member of the team, I worked on the design of ADAM (advanced document archiving management). This platform lets organisations and government agencies digitise documents and provides artificial intelligence for document enquiry and data extraction.

As a key member of the team, I worked on the design of ADAM (advanced document archiving management). This platform lets organisations and government agencies digitise documents and provides artificial intelligence for document enquiry and data extraction.

Challenge, purpose and definition

We found a huge gap in their processes, Why so MANUAL ??

We found a huge gap in their processes, Why so MANUAL ??

During our research with government agencies for Eyemark we found a couple of interesting things.

During our research with government agencies for Eyemark we found a couple of interesting things.

Government agencies, judiciary, and various institutions still rely heavily on paper documents, leading to significant inefficiencies and resource wastage. Productivity in an organisation largely depends on individual contribution. Currently, there's a productivity gap in most Nigerian organisations, especially government agencies, this gap is largely due to improper document management, lack of efficient collaborative tools, and outdated workflows.

Government agencies, judiciary, and various institutions still rely heavily on paper documents, leading to significant inefficiencies and resource wastage. Productivity in an organisation largely depends on individual contribution. Currently, there's a productivity gap in most Nigerian organisations, especially government agencies, this gap is largely due to improper document management, lack of efficient collaborative tools, and outdated workflows.

SO WHAT SOLUTION DO WE CREATE THAT INCLUDES ALL PARTIES?

SO WHAT SOLUTION DO WE CREATE THAT INCLUDES ALL PARTIES?

We create an advanced document archiving management(ADAM) system that digitises and stores these paper documents securely while leveraging Al-powered chat functionality for streamlined retrieval and interaction with the extensive document logs.

We create an advanced document archiving management(ADAM) system that digitises and stores these paper documents securely while leveraging Al-powered chat functionality for streamlined retrieval and interaction with the extensive document logs.

What do we want ADAM TO ACHIEVE

  • Improve productivity in governance through innovative technological solutions

  • To become the premier resource for productive and technological driven civil service.

The design

WHat did we design?

We decided to take the folder system approach that they would use on their mobile phones and laptops. Something really easy to use.

We decided to take the folder system approach that they would use on their mobile phones and laptops. Something really easy to use.

file management

DESIGN

Our persona of older people as users will find it easier to use this system as they will find it familiar as it is used on their mobile phone and PC Windows folder system. They can format, arrange, search, upload and manage access to folders and documents. We also made sure our experience accounted for storage management, which would be best for the administrative process

After several iteration we created a design that was focused on giving specific results that were intuitive. For the Documentation we had to take note of the how content is structured form H1 to H2 to Body as this would inform the the hierarchy of results, this also pushed for segmentation of the various type of content. For the community We had to carefully design the content to be less overwhelming by hiding unnecessary information and curating result and context

Our persona of older people as users will find it easier to use this system as they will find it familiar as it is used on their mobile phone and PC Windows folder system. They can format, arrange, search, upload and manage access to folders and documents. We also made sure our experience accounted for storage management, which would be best for the administrative process

Here’s the catch

WHAT WE CAME UP WITH

Here’s the catch

ADAM IS ALIVE

DESIGN

ADAM is an AI entity that can read documentation and answer and cross reference documents, this will help government officials get information from a centralised database without having to go through long copious amount of documents.

ADAM is an AI entity that can read documentation and answer and cross reference documents, this will help government officials get information from a centralised database without having to go through long copious amount of documents.

Here a flow for THE scenarios

Some of the components

Recent Files

Files

Favourite

Profile

Uploading file ....

Uploading (1/42 documents)

90% Uploaded

There are a variety of social care services available for adults in the UK, such as home care, day care, and residential care. Could you provide more details about what you're looking for specifically?

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Summarise this document

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This is a tooltip

Add New Folder

900.4mb

10/06/2023

40 items

Common wealth.pdf

10.3mb

10/06/2023

27,000 People

Common wealth.docs

10.3mb

10/06/2023

27,000 People

Ask Adam about file

Open

Add to Favorites

Move file to

Duplicate

Rename

Details and Access

Share

Download

Print

Delete

Impact and learning

Impact

  • We created a simplified setup and integration to reduce the time and effort required to deploy and maintain the platform.

  • The user-friendly interface and seamless integration capabilities make community search accessible to a wider range of users and entities, expanding its user base and increasing its market presence.

  • The platform's ability to integrate multiple data sources and customize widgets ensures it can scale to meet the needs of diverse users and organizations.

What did I learn from this?

Market position also shapes the direction of a product along side its experence