Design Exploration

2025

AI Expense Managment Platform

summary

This is a desktop-only AI expense-processing platform. The primary users are middle-aged operators who handle reimbursement requests from company employees.

This experience is to help operators verify that all data from the submitted documents has been extracted correctly, fill in any missing information, and submit the payment request.

This is a desktop-only AI expense-processing platform. The primary users are middle-aged operators who handle reimbursement requests from company employees.

This experience is to help operators verify that all data from the submitted documents has been extracted correctly, fill in any missing information, and submit the payment request.

THOUGHT PROCESS

Key Deductions

Key Deductions

kEY dEDUCTIONS

The primary users are middle-aged operators. This means they are between the age range of 40 and 60, meaning they are used to traditional systems and processes ranging from paper documentation to admin systems.

The primary users are middle-aged operators. This means they are between the age range of 40 and 60, meaning they are used to traditional systems and processes ranging from paper documentation to admin systems.

The goal is to review the data extracted, edit where necessary and submit payment requests.

The goal is to review the data extracted, edit where necessary and submit payment requests.

ExperiENCE PILLARS

ExperiENCE PILLARS

Based on the users described, the experience should encompass the characteristics above

Based on the users described, the experience should encompass the characteristics above

Key Features of the flow

Key Features of the flow

  • View the required expense details and their source documents (receipt + credit card statements)

  • Review the AI extracted fields and manually enter any missing information (those that AI didn't catch),

  • And submit the payment request.

The design

Flow

Based on the brief and core function I was able to come up with a flow that reflects the experience pillars stated earlier.

Based on the brief and core function I was able to come up with a flow that reflects the experience pillars stated earlier.

Entry Point

Entry Point

  • The flow starts with a table listing of all the payment requests, each starting with a Request ID. This was done so that documentation can be referenced at any time in the future. Review the AI extracted fields and manually enter any missing information (those that AI didn't catch),

  • Other important fields like Category, Amount, Status, Date Requested are also to also mirror referencing in the banking system

  • The action field having the “View Request” is for proper accessibility, especially amongst middle-aged users

  • The view request button takes you to the Payment request page.

Expense Analysis

Expense Analysis

  • At the top, you have a breadcrumb that lets the user know where they are in the flow. The Page is named the request ID for easy referencing. Following the details, you have all the fields from the table mentioned earlier.

  • The page is divided into 2. First being the extracted data and the second being the document source. This is for easy review as your go through the data And submit the payment request.

  • Fields that are missing are highlighted in each section and data point incase there is a long list of data points

  • On the document source, you can easily switch between the documents uploaded and zoom in for critical assessment.

  • The primary button “Submit payment Request” is disabled until all issues are solved. This is to discourage over reliance on AI extraction

  • A download capability was added for users to access offline as they might need to email the employee or have other interactions concerning this document outside the application.

  • After all issues have been solved, the primary button is active and users confirm.

Key Features of the flow

Key Features of the flow

  • A checkbox was added to the confirmation as a form of additional security for the user

  • There is a toast to signal to the user that the submission has gone through

  • The primary button is now taken out as the task on the page has been concluded

Here a flow for THE scenarios

Impact and learning

What did I learn from this?

Micro-interactions and subtle motion like.
✨ Highlights for manual edits
✨ Smooth transitions between documents
✨ Instant confirmations for operator actions

These tiny details don’t just add polish; they guide the user, reduce errors, and make a heavy workflow feel intuitive and alive.

Because in detail-heavy tasks, micro-interactions aren’t decoration; they’re clarity, confidence, and speed.